Blank screen while Autodesk product activation

Sometimes when you start the Autodesk product and choose the Register and Activate option. The Product Activation wizard launches but displays only two radio buttons with no associated text descriptions. Or the Product Activation Wizard displays a blank screen completely. This normally implies that JavaScript execution has been disabled or impaired under the local security settings. The probability of this happening maybe due to the conflict between Google Chrome and Autodesk Java script.

Check on the Internet Options -> Security Tab. In normal circumstances, there should only be 4 security settings - Internet, Local intranet, Trusted sites, and Restricted. For computer that had such problem may show a fifth settings - My Computer.

If you see the My Computer security setting, goto Regedit to edit the registry. You may key in Regedit at the Startup Menu and it will pop-up. By examining the registry, you will find a subkey under Zones named with a "broken" character at

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones:There should only be zones 0-4 listed here so if this "broken character" subkey exists, delete it.

In addition, inspect the Flags key under HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0 and ensure it is set to 0x21(33). This will disable the My Computer security zone.

Restart Internet Explorer and check the Security tab to ensure the My Computer zone no longer shows up and then retry the Autodesk product activation. You should see that the Product Activation Wizard appear as per normal.